1. Information We Collect
We may collect personal information when you interact with us, including:
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Name
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Email address
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Phone number
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Booking details
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Function or event enquiry information
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Dietary requirements or special requests
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Any information submitted through our contact forms
We may also collect non-personal information such as:
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Browser type
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Device information
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Website usage data
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Pages visited and interaction details
2. How We Use Your Information
We collect and use your information to:
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Process and manage bookings
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Respond to enquiries and requests
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Provide information about our venue, dining, events, and services
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Manage functions and special events
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Improve our website and customer experience
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Send updates, offers, and promotions where you have chosen to receive them
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Meet our legal and regulatory obligations
3. Booking Information
When you make a reservation or enquiry, we may collect information required to manage your visit, including your name, contact details, booking preferences, and any special requests.
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This information is used only for providing and managing our hospitality services.
4. Marketing Communications
With your permission, we may send you updates about:
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Upcoming events
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Special offers
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Menu updates
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Venue announcements
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or contacting us directly.
5. Cookies & Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
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​Cookies may help us:
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Remember your preferences
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Analyse website traffic
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Improve website functionality
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Understand visitor behaviour
You can control or disable cookies through your browser settings.
6. Sharing Your Information
We do not sell, rent, or trade your personal information.
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We may share your information with trusted service providers who assist us with:
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Website hosting
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Booking management
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Email communication
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Analytics services
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Payment processing
These providers are only permitted to use your information to provide services on our behalf.
7. Data Security
We take reasonable steps to protect your personal information from:
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Unauthorised access
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Loss
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Misuse
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Disclosure
However, no online transmission or storage system can be guaranteed to be completely secure.
8. Third-Party Links
Our website may contain links to third-party websites, including booking platforms, social media pages, and external services.
We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before providing personal information.
9. Your Rights
Depending on applicable privacy laws, you may have the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your personal information where applicable
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Withdraw consent for marketing communications
To make a request, please contact us using the details below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.
Any updates will be published on this page with the revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Unity Hall Hotel
292 Darling Street, Balmain NSW 2041
Sydney, Australia
Email: info@unityhallhotel.com.au
Phone: (02) 9810 1331